ICON Cap

No Return Policy

Thank you for shopping with us! To ensure the highest standards of hygiene and quality, we have a strict no return policy for all caps. Please review the details below to understand our policy before making a purchase.

No Returns, No Exchanges

Final Sale: All caps are final sale and cannot be returned or exchanged.

Hygiene Considerations: To maintain the highest standards of hygiene, we do not accept returns or exchanges on caps under any circumstances.

Product Information

Size and Fit: Caps are unisex and adjustable.

Product Descriptions: Please read product descriptions thoroughly to ensure you select the right item. For additional information or specific questions, our customer service team is available to assist you.

Damaged or Defective Items

Inspection: We carefully inspect all items before shipping. If you receive a damaged or defective item, please contact us immediately.

Claims: Claims for damaged or defective items must be made within 7 days of receiving your order. We will work with you to resolve the issue promptly.

Contact Information

For any questions or concerns, please reach out to our customer service team at:

• Email: poleclassaustralia@gmail.com
• Phone: 0466 282 031
• Hours: Monday to Thursday, 5:00 PM - 9:00 PM (AEST)

We appreciate your understanding and cooperation. 

Items are picked and packed within 1-2 business days. Items sent via express post.