Return Policy

No Return Policy

Thank you for shopping with us! Due to the nature of bodysuits and for hygiene reasons, we have a strict no return policy. Please read the details below to ensure you understand our policy fully before making a purchase.

 

No Returns, No Exchanges

1. Final Sale: All swimwear items are final sale and cannot be returned or exchanged.

2. Hygiene Considerations: To maintain the highest standards of hygiene and safety for all our customers, we do not accept returns on swimwear under any circumstances.

Product Information

1. Size and Fit: We provide detailed size charts and fit guides to help you choose the correct size. If you have any questions about sizing, please contact our customer service team before placing your order.

2. Product Descriptions: Please read product descriptions carefully to ensure you select the right item. If you need more information or have specific questions, our customer service team is here to assist you.

 

Damaged or Defective Items

1. Inspection: We carefully inspect all items before shipping. However, if you receive a damaged or defective item, please contact us immediately.

2. Claims: Any claims for damaged or defective items must be made within 7 days of receiving your order. We will work with you to resolve the issue promptly.

 

Contact Information

For any questions or concerns, please reach out to our customer service team at:

• Email: pole.class.aus@gmail.com

• Phone: 0466 282 031

• Hours: Monday to Thursday, 5:00 PM - 9:00 PM (AEST)

 

We appreciate your understanding and cooperation. Thank you for shopping with us!