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Pole Icon Muscle Tee. Black cotton muscle tee with Pole Icon Logo.

 

95% cotton, 5% Spandex

Pole Icon Muscle Tee

SKU: Xsmall
$45.00Price
  • T-Shirt Exchange Policy

    Thank you for shopping with us! While we do not accept returns for t-shirts, we are happy to offer exchanges. Please review the details below to understand our exchange policy before making a purchase.

    Exchange Policy

    • No Returns: All t-shirt sales are final. We do not accept returns for refunds.
    • Exchanges Accepted: Exchanges are allowed within 30 days of the purchase date. Customers are responsible for return shipping costs.

    Eligibility for Exchanges

    • Condition: Items must be in their original, unused condition with all tags attached.
    • Packaging: Products must be returned in their original packaging, including any boxes, bags, and protective materials.
    • Proof of Purchase: A receipt or proof of purchase is required for all exchanges.

    Exchange Process

    • Initiate an Exchange: Contact our customer service team via email at poleiconaustralia@gmail.com to initiate an exchange. Provide your order number and reason for the exchange.
    • Exchange Authorization: Once your exchange request is approved, you will receive an Exchange Authorization Number (EAN) and detailed instructions on how to proceed.
    • Shipping: Pack the item securely and include the Exchange Authorization Number inside the package. Ship the package to the provided return address. Customers are responsible for return shipping costs.

    Processing Exchanges

    • Inspection: Upon receiving your returned item, we will inspect it to ensure it meets our exchange eligibility criteria.
    • New Item Shipment: If approved, your exchange item will be shipped to you. If the requested item is not available, you will be contacted to choose an alternative item of equal value.
    • Shipping Costs: Customers are responsible for the shipping costs of both the return and the new item shipment.

    Damaged or Defective Items

    • Inspection: We carefully inspect all items before shipping. If you receive a damaged or defective item, please contact us immediately.
    • Claims: Claims for damaged or defective items must be made within 7 days of receiving your order. We will arrange for a replacement or provide store credit, including return shipping costs.

    Contact Information

    For any questions or concerns regarding our exchange policy, please reach out to our customer service team at:

    • Email: poleiconaustralia@gmail.com
    • Phone: 0466 282 031
    • Hours: Monday to Thursday, 5:00 PM - 9:00 PM (AEST)

    We appreciate your understanding and cooperation. 

  • Please allow 1-2 business days for items to be packed and shipped. All items are sent via express post.

Pole Icon acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.

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